Pretty Paper is located in Stockholm, Sweden, and ships to customers worldwide. We deliver via PostNord, the official post office in Sweden.
After you have placed your order it is packed and delivered within 5–6 business days within Sweden. And up to 14 business days to other countries.
After your items are printed, a normal delivery time is within 2–3 business days in Sweden. And up to 10 business days to other countries.
All our wedding deliveries are insured and you will receive a trackable identity number for your parcel. As soon as your parcel is ready to be picked up at your post office you will receive a notification by mail or text message (if you have entered your mobile number at the checkout page) informing where your parcel is and what you need to collect the package.
We offer different rates when buying greeting cards within Sweden and Europe, from 10 SEK. Otherwise is our standard shipping 50 SEK within Sweden. For standard deliveries within our listed countries in Europe the cost is 130 SEK and for the rest of the world 160 SEK.
We pack all our paper goods carefully to avoid damages in handling and shipping. If your paper goods are for some reason damaged, please contact us and explain your cause. We will reprint and resend the items as soon as we can, free of charge. But please calculate for any event when planning your wedding to be sure to receive your items in time.
We don't offer returns or exchanges on our paper goods. All our wedding items are also designed and printed on demand and we cannot offer returns or exchanges of any kind in the event of customer dissatisfaction. If your order have not yet been processed by a us, an order cancellation can be possible, contact us for the status of your order.
DUTIES AND TAXES
International shipments are subject to duties and taxes determined by your country. Pretty Paper is unable to offer information regarding importation fees. Inquire with your local customs bureau for information prior to placing an order. These fees are the sole responsibility of the customer, and will not be represented in your cart upon placing your order at Pretty Paper.