shipping & delivery information
Pretty Paper is located in Stockholm, Sweden, and ships to customers worldwide. We deliver via DHL, UPS, FedEx or PostNord, depending on quantities and location.
After you have placed your order it is packed and delivered within 5–6 business days within Sweden. And up to 14 business days to other countries.
We offer different shipping rates:
Sweden 40 SEK (free shipping over 300 SEK with code SWEDEN at checkout). We also offer 10 SEK shipping fee for maximum 4 Greeting Cards.
Europe 70 SEK (free shipping over 400 SEK with code EUROPE at checkout).
Worldwide 85 SEK (free shipping over 500 SEK with code WORLDWIDE at checkout).
We pack all our paper goods carefully to avoid damages in handling and shipping. If your paper goods are for some reason damaged, please contact us and explain your cause. We will resend the items as soon as we can, free of charge.
We don't offer returns or exchanges on our paper goods. If your order have not yet been processed by a us, an order cancellation can be possible, contact us for the status of your order.
DUTIES AND TAXES
International shipments may be subject to duties and taxes determined by your country. Generally are paper goods released from duties and all our items are priced with included Swedish tax (25%). Pretty Paper is unable to offer information regarding importation fees for your specific country. Inquire with your local customs bureau for information prior to placing an order. These fees are the sole responsibility of the customer, and will not be represented in your shopping cart upon placing your order at Pretty Paper.